- Serving Harrisonburg and Beyond -

Call us! (540) 638-2478

Please check WHSV for inclement weather opening delay or closing information.

Before Visiting

What you will need to get started with your physical or occupational therapist

Contact us with your information:

  • Name and address
  • Phone number(s) and email
    • Two phone numbers to reach you are helpful regarding appointments to ensure convenience. We will email you necessary forms for you to fill out ahead of time to bring with you for your first visit. If you don’t have email access, we ask that you come 20 minutes early for your first scheduled visit.
  • Insurance information so that we may call about your benefits before you get here. This is important information to process your billing correctly and timely.
  • Primary care physician name or ordering physician name so we have a way of communicating with your doctor and get approval to continue therapy when it is necessary.

We will schedule you for the earliest and most convenient appointment time possible.

We accept the following insurances:

Anthem

Optima Health

Workers Compensation

Medicare

United Health Care

Southern health/Coventry

Cigna

Tricare Standard

 Aetna

Erie

Self-pay

 

If you have insurance through another company and are unsure if we accept it, please contact us to see what we can do.

What to expect on your first visit:

What to Bring:

  • Driver’s  license
  • Insurance card
  • List of medicine, dosages, frequency and routes (if medicare)

What to wear:

Comfortable, loose clothing is suitable as well as sneakers or rubber soled shoes to prepare for various types of exercise.

Will it hurt?

Our compassionate and gentle approach will minimize pain as much as possible while maximizing movement and function. We will develop goals based on what you feel you want to achieve. Your treatment will be catered to these goals and to your needs.

Our approach to treatment primarily consists of not forcing joints or muscles beyond what comes naturally. We incorporate techniques to correct mechanics while strengthening so that exercise is not painful and you experience success and gain confidence.

 

Do I need a doctor’s referral to start therapy?

If you are seeking occupational or hand therapy you will need a physician referral or prescription to begin.

If you have Medicare, you must have a prescription from your doctor to begin physical or occupational therapy.

Our physical therapists have a Direct Access license to treat you without a physician’s prescription for 14 business days. We will send your initial evaluation report to your physician and will need to be signed to continue treatment beyond the 14 business days.

 

Can I choose where I go to therapy?

Yes, it is your choice where you would like to have your therapy. It is your legal right. Different facilities offer different services. Also to consider, every therapist has a varied approach and experience in what they offer the community. It is beneficial to “shop around” for the therapist and facility that fits your needs best. You can call and ask the therapist or email them with questions to get more detailed information on what they offer or what you can expect.

Please refer to our About Us page regarding our therapists’ backgrounds and specialties.