Before Your Visit

What you will need to get started with your physical or occupational therapist

Contact us with your information:

We will schedule you for the earliest and most convenient appointment time possible.

Name and Address

Phone number(s) and email

Two phone numbers to reach you are helpful regarding appointments to ensure convenience. We will email you necessary forms for you to fill out ahead of time to bring with you for your first visit. If you don’t have email access, we ask that you come 20 minutes early for your first scheduled visit.

Insurance information

so that we may call about your benefits before you get here. This is important information to process your billing correctly and timely.

Primary care physician name

or ordering physician name so we have a way of communicating with your doctor and get approval to continue therapy when it is necessary.

We accept the following insurances:

Anthem
Optima Health
Workers Compensation
Medicare
United Health Care
Southern health/Coventry
Cigna
Tricare Standard
Aetna
Erie
Self-pay

If you have insurance through another company and are unsure if we accept it, please contact us to see what we can do.

Insurances Accepted

What to expect on your first visit:

What to Bring:

Driver’s license
Insurance card
List of medicine, dosages, frequency and routes (if medicare)

What to wear:

Comfortable, loose clothing is suitable as well as sneakers or rubber soled shoes to prepare for various types of exercise.

Will it Hurt?

Our compassionate and gentle approach will minimize pain as much as possible while maximizing movement and function. We will develop goals based on what you feel you want to achieve. Your treatment will be catered to these goals and to your needs.

Our approach to treatment primarily consists of not forcing joints or muscles beyond what comes naturally. We incorporate techniques to correct mechanics while strengthening so that exercise is not painful and you experience success and gain confidence.

Do I need a doctor’s referral to start therapy?

If you are seeking occupational or hand therapy you will need a physician referral or prescription to begin.

If you have Medicare, you must have a prescription from your doctor to begin physical or occupational therapy.

Our physical therapists have a Direct Access license to treat you without a physician’s prescription for 14 business days. We will send your initial evaluation report to your physician and will need to be signed to continue treatment beyond the 14 business days.